Privacy Policy
At Vitruvian Physio Center, accessible from https://vitruvianphysiocenter.com, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or services.
1. Information we collect
When you visit our website or contact us, we may collect the following types of information:
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Personal Information: Name, email address, phone number, or any information you voluntarily submit through contact forms, appointment bookings, or email.
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Usage Data: IP address, browser type, device information, referring pages, and time spent on our website.
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Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience and analyse site traffic. You can control cookie settings through your browser preferences.
2. How we use your information
We use the information we collect to:
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Respond to your enquiries or appointment requests
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Provide, manage, and improve our physiotherapy services
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Send you updates, appointment reminders, or marketing communications (only with your consent)
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Maintain website functionality and security
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Comply with legal obligations
3. Sharing your information
We do not sell, rent, or trade your personal data. Your information may be shared with:
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Our authorised personnel (admin staff or therapists)
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Trusted third-party service providers assisting in website operations (e.g., hosting or email)
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Legal authorities if required to comply with applicable laws or regulations
4. Data retention
We retain your personal information only as long as necessary for the purposes stated in this policy, unless a longer retention period is required or permitted by law.
5. Security of your information
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure. However, no method of transmission over the internet is entirely secure.
6. Your rights
Depending on applicable laws, you may have the right to:
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Access or update the personal information we hold about you
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Request that we delete your personal information
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Withdraw your consent to receive marketing messages
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Lodge a complaint with a data protection authority
To exercise these rights, please contact us at info@vitruvianphysiocenter.com
7. Third-party links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.
8. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.
